Lumo ("we," "us," or "our") is dedicated to safeguarding your privacy. This document details our practices for collecting, using, and sharing information on our website ("Website") and services ("Service"). By accessing the Website, you agree to this Privacy Policy.
Last Updated: August 9, 2025
Age Requirement
Users must be 18 years or older to access Lumo.
Information Collection
Types of Data
- Personal Information ("PII") and Non-Personal Information ("Non-PII").
Automatically Collected
- Information Gathered: Device type, IP address, browser type, operating system, visit times, pages viewed, ad clicks, cookies.
User Provided
- Details Provided: Username, email, date of birth, gender, photos.
From Third Parties
- Linked Account Data: Information from linked accounts like Facebook.
Use and Sharing of Information
Non-PII
- Purpose: To personalize user experience, make profiles searchable, and deliver relevant ads.
- Sharing: Shared with third parties for research and enhancement purposes.
PII
- Usage: Payment information is processed through Apple iTunes or Google Play.
- Sharing: Not shared with advertisers.
Third-Party Involvement
- Advertisements: May link to external websites.
- Social Media: We access information from social networking sites as allowed by your settings.
Legal Compliance
- Disclosure: PII may be disclosed as required by law or to ensure safety and protect property.
Business Changes
- Data Transfer: In the event of a sale, merger, or corporate change, PII may be transferred.
Do Not Track (DNT)
- Honoring DNT Signals: We respect DNT signals, and you can set your browser preferences accordingly.
Data Retention
- Retention Policy: Data is retained while the profile is active. If inactive for over 24 months, PII will be deleted unless required for legal or backup purposes.
No SPAM Policy
- Emails: No unsolicited emails will be sent. Users can opt out at any time. Report any unsolicited emails claiming to be from us.
Monitoring
- Compliance: We may monitor activity for policy violations. Public submissions are subject to moderation.
Security Measures
- Protections: We employ industry-standard protections, though absolute security cannot be guaranteed.
Access to Personal Data
- User Rights: Users can request access, correction, or deletion of their PII via profile settings or by contacting [email protected].
Scope
- Applicability: This Privacy Policy applies to the “Lumo - Chat & Fun” mobile app by ZenithLabs Technology Limited, available on the Google Play Store.